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Frequently asked questions
 
User Section
Vendor Section
 
 
User Section
 
  • When I purchase from your site and see the orders later, why do I see sub-orders with some of the orders I have made?


    • As is an emporium of top quality products from different vendors, an order you make with the site may contain items from many different vendors. This implies that your order may have more than one sub-orders each of which will be delivered by the respective vendors separately.


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  • Why do I receive my order in many parts?


    • An order you make with may contain items from more than one vendor, and these sub-orders are separately handled by each vendor. That is the reason you get your items delivered in parts.


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  • What if I get my order in a damaged/bad condition?


    • The vendors with take utmost care in packaging and shipping the items ordered by you. In the very unlikely event that your order reach you in a bad/damaged condition, you can inform the vendor and also the site administrator and get authorization from the vendor to send the items back.



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  • How much time will it take to ship my items?


    • In normal cases, your items should reach you by no more than 3 weeks from the date of your order.


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  • Can I purchase without registering?


    • No. You need to first register with the site and login to be able to shop with the site. However, you can browse and compare items even without logging in.


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  • Do I need to do anything after I receive the items?


    • You can login to the system, go to 'Orders' section and update the status of each sub-orders (if any) to 'delivered' after you get your items in good condition.


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    Vendor Section
     
  • I am a vendor. How will I sell my products through your site?


    • To be able to sell your products through you need to first register with the site as a vendor.



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  • Can I sell products for FREE? Are you taking any charges?


    • will be deducting a small percentage of the total order price. This percentage is subject to change from time to time. The current vendor commission is 2%. There are no other changes involved.


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  • How will I receive the payments for my delivered orders?


    • will pay you monthly if you have accumulated sufficient funds. However if you want an immediate payment you are always free to contact the administrator of the site by going to the 'Mail Admin' section.



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  • Can I ship items in an order partially?


    • No. You cannot ship the items in an order partially. You need to ship all the items or cancell the order fully.


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  • What if some of my items donot fit into any of the categories in the site?


    • If your items donot fall into any of the categories listed in the site, you can request the administrator of the site to create the relevant categories using the 'Mail Admin' section. If the categories are found relevant, the administrator will be adding it for you.


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  • How will I display my portfolio to the users?


    • You need to have a html portfolio page designed for publishing in the site. If you have any images on the page, please make sure that the image urls are absoulte urls pointing to some file accessible in the internet.



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  • Do I need to pay for registering with the site as a vendor?


    • No. For becoming a vendor you need not pay anything. The handling charges are per order you receive through the site.


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